STUDENTS INTERESTED ARE REQUESTED IMMEDIATELY TO CONTACT OUR PLACEMENT OFFICER- 9005512456
We have got an amazing opportunity for you to work with the world’s largest e-commerce company for a Work-from-home profile.
Job Description:
– Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
– Analyze customer reported information to identify problems and concerns.
– Perform problem research and testing when necessary.
– Deliver high quality and timely resolutions to problems.
– Initiate follow-up to other service areas when appropriate and articulate information to customers.
– Perform other duties and responsibilities as necessary.
Skills/Abilities:
– Candidate should have good communication skills.
– Candidate should have basic computer knowledge.
– Candidate should be willing to ‘work from home.’
– Effective time management skills and ability to prioritize work time to ensure productivity and department standards.
– Ability to communicate clearly with both internal and external customers.
– Good comprehension skills – ability to clearly understand and address customer issues appropriately.
Additional Benefits:
– Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
– Night Shift Allowance INR 115/Night
– Overtime Allowance as per company policy
– Internet Reimbursement Up to INR 1,250 Per month on submission of bills
– Laptop Provided for Work.
– Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme.
Educational Qualification:
Any Graduates.
Compensation: Rs. 1.68-2.10 LPA
Shift: 24*7
Work Days: 5 days working with 2 days rotational offs
Job Profile: Inbound customer support over voice and non voice.
